Cancellation & Refund Policy
The decision of using our services will bind you to agree and follow the refund policy below .
1. In 30 days of placing the order if you did not receive your service’s from us on your registered email then you are entitled to receive your full refund, if you are cancelling the Service/Product from us.
- Once we delivered the services to your email after that if the customer wants to cancel the service then he will receive only 50% of the amount he paid or the final decision will be made my animaxpetproduct.com management.
- Once we dispatched your service. You are entitled to ask only 30% refund in case you want to cancel the service from us.
- After 20 day of the order placed or 5 days after receiving the hard copy of your Website, no cancellation will be accepted.
- At all the stages customer must prove us a valid reason for cancellation or refund, it should not be like Personal Reasons etc.
- All the final decision of the refund and acceptance of cancellation will be made by animaxpetproduct.com team on case to case basis.
- All the refund will be made by animaxpetproduct.com after the deduction the TDR and courier charges except we could not deliver the
Product and service on time which is 30 days.
- Customer do not have a authority to ask the proof of TDR (Payment gateway charges) or the courier fee it will be accepted on the standard rate basis by the management final decision.
- If customer paid twice for one transaction, the one transaction amount will be refunded via same source within 15 to 20 working days
